FAQs

Why should I hire Honeey Facility Services?
Ans.

Honeey Facility Servicesprovides with flexible and reliable residential/Office cleaning services from last 3 years. We’ve cleaned many homes/Offices .we have perfected our formula for great service.

We know that you have different commitments that are entirely unique to you. We help you identify what your needs are, and then we provide you with services that have been specially customized just for you

How do I know I can trust the staff you send to my Home/Office?
Ans.

We are very particular about who we hire.

Every Honeey Facility Services employee undergoes a complete screening process.

Our employees are all given a training to meet our standards, and we regularly conduct quality inspection checks.

Trust plays component rolein our business. We pride ourselves on having earned the trust of hundreds and hundreds of customers throughout the years of our success.

How do I get started?
Ans.

Just dial our mobile number mentioned in the website.

The first thing we will do is visit your Home/Office to discuss your individual cleaning needs, and to give you an estimation that tailored for you. It’s absolutely free.

We will give a list of our variety of services, so that you can choose what you’d like us to do for you.

Together we will create a work order that is customized with your specific requests.

How often should my Home/Office cleaned?
Ans.

Honeey Facility Services offers regular housecleaning on a week, two and monthly basis.

In addition, we also proved special one-time cleaning. These include move-in/move-outs, deep cleaning, new construction clean up, and occasional maintenance clean for customers that just need a little extra help.

Our most popular visit is every two weeks, but we will make a schedule according to your convenience.

Will I always have the same house/Office cleaner?
Ans.

We will make every effort to send the same cleaner to your home/Office for each visit.

Every employee is extensively trained to utilize the same efficient, effective cleaning techniques. We will ensure you always get the same great, personalized service to which you are accustomed.

Do I have to sign a contract?
Ans.

No if it is a residential cleaning.There are no contracts to sign. We are happy to earn your business each time we clean.

What if something is my Home/Offce gets damaged?
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In the unfortunate event that a breakage occurs, we will promptly make every effort to have the item repaired or replaced. All Honeey Facility Services employees are fully insured to guarantee the safety of your possessions.

Do you offer gift certificates?
Ans.

Yes we do offer.Honeey Facility Services makes a gift Certificates, whether it’s for Mother’s Day, Valentine’s Day, a birthday or anniversary, or even to help a friend through a difficult time. Whatever the occasion, our gift certificates can be sent straight to the recipient or to you. Contact us for information.

Do you guarantee your work?
Ans.

That’s for sure. We have a policy of 100% customer satisfaction guaranteed.
Our goal is to give you the best cleaning possible each time. If something is not done to your satisfaction, call us within 24 hours and we will correct it for free.

How do I pay for my cleaning?
Ans.

Payment is due the day the service is performed. You may pay by cheque payable to “Honeey Facilities services”, or Cash.

For your convenience, we are planning to introduce Credit card/Debit Card machine. We will let you know once that come into force.

Can I hire one of your cleaning professionals directly?
Ans.

No.Our employees are not available for direct hire.

Each employee signs a contract with us agreeing not to solicit or accept direct employment from any of our customers for a period of two years from the date that employee last worked for Honeey Facility Services.

What if I have a pet?
Ans.

We Love Pets.But we believe that they won’t love us as we are strangers to them. Please let us know if you have pets at your home / Office to be aware of them and to avoid unnecessary violence.